Diversified works with a broad range of industries to help improve your financial performance while preserving your public image. Our diverse experience, deep industry knowledge, and commitment to compliance allow us to meet the unique collection needs of your organization.
A Successful Experience in Every Industry
Telecommunications
Diversified has provided debt collection solutions to major telecommunication providers for over three decades and has a successful track record of improving liquidation rates in the Telecom industry. We support the Telecom industry with a custom and proven approach to accounts receivable management for consumer and commercial accounts for wireless, landline, cable, and satellite services. Our unique combination of advanced analytics and supportive communication helps protect your brand and ensures customer retention. With a commitment to compliance, data security, and a superior recovery rate, we offer unmatched service that effectively manages every stage of your revenue cycle.
Healthcare
Our patient-centered approach offers your patients the empathy and respect they deserve while resolving your accounts. From healthcare centers and hospitals to insurance providers and pharmacy-related services, we offer a comprehensive portfolio of receivable management solutions that meet the unique opportunities and challenges of each individual healthcare provider.
HIPAA Compliance is A Top Priority
Our strong commitment to HIPAA compliance protects the rights of your patients while also protecting your best interests.
Financial Services
By combining advanced analytics with supportive and encouraging communication, we help financial institutions from banks and credit unions to retail cards and finance companies. We provide customized solutions that align with your business goals and ensure your sensitive consumer information is protected. Our high-tech solutions allow us to create recovery strategies that align with your key performance indicators so you can easily measure your success. As experts in regulatory requirements, we ensure federal, state, and local compliance during every stage of the collection process. Diversified’s advanced capabilities allow us to handle the most demanding portfolios, and we have the tools to truly maximize your recoveries.
Government & Municipalities
As a leader in revenue recovery, we help Federal, state, and local governments gain more control of their revenue streams with our proven accounts receivable management solutions. With our advanced technology and personalized approach to communication, we can maximize recovery efforts while being sensitive to the needs of your citizens. Our expertly trained collection representatives are skilled in handling the collection of a broad range of government debt types in a professional and respectful manner, making Diversified the best choice for secure and ethical debt recovery solutions.
Utilities
Diversified provides accounts receivable management solutions for some of the largest utilities providers in the United States. Our solutions are vast and our client base covers all types of utility providers in the regulated, deregulated, and municipal markets including gas, water, and electric. We handle commercial and residential accounts in addition to equipment recovery and property damage accounts. From early collections to warehouse monitoring, our solutions are designed for the entire life cycle of the account. Our ethical approach to collections helps maintain positive customer relationships while meeting federal, state and public utility commission guidelines and requirements. No matter your utility type or size, you can count on us to help you recover more, faster.
Commercial
Outsourcing your B2B receivables management is a smart way to help your company grow so you can focus on your core competencies. Our B2B team has a wealth of experience in commercial collections and can help you reduce your accounts receivables regardless of your industry or niche. By maintaining the highest level of professionalism during every line of communication with your customers, we protect your business relationships and preserve your company’s image.
Education
We help colleges and universities provide better opportunities and greater access to students through our customized accounts receivable management solutions. Our commitment to helping people resolve financial challenges gives higher education institutions more flexibility and resources to meet the needs of their students. Our processes are fully compliant with all regulations and statutes, and our expert team members know how to reach and support your students while preserving the image of your institution.
